Quick FAQs


Regularly Asked Questions

What service is right for me?

We have two main services:
1. Complete Customization
2. Ready-to-Ship

Our Complete Customization service is designed for those wanting to design apparel completely from scratch. This is the service for a brand new idea, unique to your collection. Our Complete Customization service requires a Tech Pack (a document created by a professional that states all information necessary for the factory to create the original sample). This can be purchased by us for $150usd per design. Click HERE to start this process

Our Ready-to-Ship service is designed for those wanting to add their logo to already made designs. These designs are in our catalogue, which is updated regularly. Is this service for you? If so, click HERE

Can I order a sample?

Yes, you can. Our samples are $150usd per piece. This fee is reimbursed once your bulk order is made (over 300pcs). Email elise@hingto.com with your design to request a sample.

What are the costs per service?

Please see our cost breakdown below, for each service.

Complete Customization:
1. Tech Packs - $150usd per design
2. Samples - $100usd per design - but reimbursed once bulk order is made (300pcs+)
3. Bulk Order - This will depend on your designs and includes shipping

Ready-to-Ship
1. Tech Packs - $80usd per design

2. Samples - $100usd per design - but reimbursed once bulk order is made (300pcs+)
3. Bulk Order - This will depend on your designs and includes shipping

Delivery Times

Tech Pack: Approx. 2 days per design

Sample: Approx. 4 weeks

Bulk Order: Approx 45* days (including shipping)

How many companies have you worked with?

We have proudly worked with over 2,000 brands and counting. Many of the brand names we can not share with you, as we have signed contracts, but there is a very high chance one of the pieces we made is sitting in your wardrobe.

What is the quality of your products like?

Our company only creates apparel of high quality. We are not a 'fast-fashion' company and do not work with any materials that have not been tested. All of our pieces are made for practical use, and are designed and created to last.

What is the MOQ (Minimum Order Quantity) on your products?

Our Minimum Order Quantity is very low on average, in comparison to other apparel manufacturers.

The MOQ does vary, depending on the design and the material chosen.

Our Ready-to-Ship products MOQ is: 100-300 pieces
Our Complete Customization products MOQ is: (on average) 300 Pieces

Where are you based?

We have 2 Head Offices, globally.

Our Management team is located in Sydney, Australia
Our Sales & Manufacturing team is located in Guangzhou, China

Are you an ethical and sustainable factory?

Yes, we are! We pride our company on our ethical and sustainable practices, and take our social and environmental responsibilities seriously.

We have certificates and audits which prove our company practices this.

What kind of products do you manufacture?

We manufacturer many products as we invest in the modern technology needed to do so.

Our Core Production Line caters for:
Activewear
Swimwear
Sportswear
Streetwear
Casual Wear

If the product you are seeking to have made is not on this list, still let us know as we can source the product for you.

What budget is needed to start a project?

This varies per project, and some cost more than others. Please see an estimate below:

Complete Customization: Minimum of $5,000.00usd
Ready-to-Ship: Minimum of $3,000.00usd

What does your price include?

Our price includes on both Complete Customization & Ready-to-Ship products:
1. The garment
2. Custom label with logo, size, material composition, washing instruction etc.
3. Zip Lock bag per piece with sizing sticker

If you have any other requests, like a custom swing tag, custom printed bag or promotional card, please let us now and we will give you a price

Still have questions? Feel free to email elise@hingto.com